Recently, when I went to update my Verizon-branded Samsung Galaxy S4, I received a message that said, "Software update is temporarily unavailable" (Figure A).
I reset the phone to factory defaults, connected to Wi-Fi, disconnected to Wi-Fi, but nothing seemed to work.
A recent case in point: Some of our online user reviews (available to subscribers) dinged the Black Berry Storm soon after it launched in November, complaining that "the screen would not respond to touch commands, and would freeze up" and "it takes too long for the screen to switch." We, too, encountered such problems when we began testing and Rating the Blackberry Storm (available to subscribers).
But the problems all but disappeared when we downloaded a software patch from Verizon, which became available a few weeks after the phone's release.
To update a Verizon phone, the star symbol followed by the number 228 should be dialed from a Verizon phone.
When prompted, choose the second option, after which the phone will begin to update and the call will end.
Figure A There are no apps or settings you can install or configure that will solve this issue.
However, doing this within the first 181 days after purchase may be considered a deactivation by the carrier, and is a violation of the terms of purchase.
To avoid additional charges, you should only order a cell phone upgrade for the specific line that will be using that phone.
Note: If you’re using Google Play on a Chromebook, find out about app updates here.
To automatically update apps on your Android device: The app will update automatically when updates are available. To update apps individually or in bulk using the Google Play Store app on your mobile device: Note: Some apps require new permissions when they are updated.